There is AED 25 delivery charge on all orders inside Dubai. Shipping charges outside of Dubai, within the UAE will be AED 45. ENJO ships internationally as well.

All orders are picked and packed within 1-2 days.
Shipping in Dubai is between 1-2 business days, it can take longer in remote areas, with the exception where an order may be placed on backorder. Backorders will be released where stock is made available. If no one is home to receive your delivery, you will be left with a card to notify you that your goods will be left at your local post office for collection.

ENJO or its transport agents will deliver the goods on the understanding that whoever receives the goods at the delivery address is authorized to receive the goods. ENJO and its transport agents may require a signature of the person accepting delivery as proof of delivery.

All ENJO cleaning fibres have a six month warranty against faulty workmanship.

All ENJO Hardware including the Floorcleaner, Multi Tool, Window Cleaner 20cm and 32cm, Spray Bottle and Flexi have a two Years warranty against faulty workmanship.

All products are only covered when used for their intended purpose and cared for in the way prescribed in the Care Instructions Card included with your order or at Please keep your Invoice as proof of purchase is required to make a claim.

For all warranty queries please call +971 58 582 0254 and our friendly Returns team will assist you with any questions and provide you with a returns form. The returns form must be completed and returned with the goods. Returns are to be made through regular postage option. Return postage and handling costs will be covered by ENJO when shipped within Dubai.